Frequently asked questions

Search verified rentals by neighbourhood and budget, open a listing to read about the home and verification report, then apply directly when you are ready.

Our team visits the property on site, captures professional photos and walkthrough video, completes an infrastructure checklist (water, power, internet, access), and publishes the listing only after review. See the full standard on our verification page.

Request verification from our landing page and our team will contact you to onboard your building. We work with property managers and owners directly — not open agent sign-up.

Guides help renters explore neighbourhoods on foot, by bike, e-bike, or car. The program is opening in phases — contact us to apply and we will reach out when your area opens.

Makao Verified homes are physically visited by our verification team. We confirm location, capture professional media, and document infrastructure details like water, power, and security before the badge appears on a listing.

Listings are added by Makao partner managers. Location is confirmed on a map, and published homes meet our inventory standards before they appear publicly.

Rent and deposit payments are agreed between you and the property manager under your lease — Makao does not process monthly rent as a general marketplace checkout.